│Dispensary Console
Thailand's First Remote Consultation System for Cannabis Dispensaries
Enable your dispensary to offer remote consultations via QR codes. Customers without prescriptions can get verified P.T.33 documents in 5-20 minutes with SUMSUB-secured biometric verification.
How to Enable Remote Consult Services at Your Dispensary
Our system enables dispensaries to offer remote consultations for customers who lack prescriptions. Once approved, customers receive verified P.T.33 documents while you get immediate digital access and physical prescription delivery.
Complete KYC Verification
Submit your dispensary license and business documentation for SUMSUB-powered verification
Receive Training & Setup
Complete our dispensary training program and receive your unique QR code
Start Offering Remote Consult Services
Display your QR code at your storefront and begin serving customers without prescriptions
Our system handles the entire consultation process - from patient verification to prescription delivery - while keeping your dispensary fully compliant with all regulations.
Required Documentation
Cannabis Dispensary License
Valid dispensary license issued by the Department of Thai Traditional and Alternative Medicine (DTAM) or relevant regulatory authority
Business Registration & Staff Documentation
Current business registration, staff qualifications, and premises documentation (must match dispensary license details)
Why Choose Our eRx Consultation System?
Compare our SUMSUB-secured remote consultation system with traditional prescription methods. Our system serves customers efficiently while maintaining full regulatory compliance.
WEED.TH eRx System
QR code remote consultation
ISO 27001 certified identity verification with liveness detection
Instant digital P.T.33 access, physical prescription delivery
Verified digital and physical prescription documents
Real-time staff notifications and customer approval system
Traditional Clinic Partner
In-person consultation
Basic ID verification, no biometric security
Travel time, waiting, consultation, and return trip
Physical prescription only
No integration with dispensary systems
Shops Without Doctors
Patients find prescriptions independently
No patient verification or identity checks
Patients must locate clinics, schedule appointments, and return
Not a closed loop system - difficult to verify prescription authenticity and legitimacy from external clinics
No dispensary notification or approval system
QR Code Integration for Your Dispensary
Display your unique QR code at your storefront. Customers scan it to begin remote consultations, and your staff receives real-time notifications when consultations are complete. Approved customers can enter immediately with verified P.T.33 documentation.
Built on SUMSUB's Enterprise-Grade Security System
Our eRx system uses SUMSUB's biometric verification technology, trusted by leading financial institutions worldwide. With ISO 27001 certification and iBeta Level 2 liveness detection, we ensure the highest security standards for patient verification.
SUMSUB Security Standards & Certifications
Our patient verification system is built on SUMSUB's comprehensive security framework, ensuring the highest levels of biometric security and regulatory compliance for healthcare applications.
Security Standards
- SOC 2 Type 2 - Independent security assessment
- ISO/IEC 27001 - Information Security Management System
- ISO/IEC 27017 - Cloud security controls
- ISO/IEC 27018 - Personal data protection in cloud
- PCI DSS - Secure payment card data processing
Biometric Security
- iBeta Level 2 - Biometric Presentation Attack Detection
- iBeta Level 1 - Advanced liveness detection
- ETSI 119 and 319 Standards - eIDAS conformity
- Regular penetration testing and security audits
Quality & Risk Management
- ISO 9001:2015 - Quality management system
- ISO 31000:2018 - Risk management framework
- ISO 22301:2019 - Business continuity management
- Continuous compliance monitoring and reporting
Why Choose Our eRx System?
Many remote consultation systems offer basic consultation services, but few provide the specialized cannabis prescription requirements and dispensary integration needed for seamless operations.
Our eRx system eliminates operational friction by providing a complete solution that includes:
- SUMSUB-powered biometric patient verification
- Cannabis-specific P.T.33 document generation
- Time-based OTP verification for enhanced security
- Static IP address binding for additional shop security
- Real-time dispensary staff notifications
- Secure physical prescription delivery
- Digital P.T.33 access for immediate customer approval
- Consolidated patient history and easier reporting tools
- Streamlined follow-up consultations for regular patients
As Thailand's cannabis regulations continue to evolve, having a compliant, secure, and efficient consultation system ensures your dispensary can serve customers while maintaining full regulatory compliance.
Frequently Asked Questions
How does the QR code consultation process work?
Customers scan your unique QR code, complete biometric verification via SUMSUB, have a remote consultation with a licensed physician, and receive their P.T.33 prescription within 5-20 minutes. Your staff gets notified instantly when the consultation is complete.
What makes SUMSUB verification more secure than standard ID checks?
SUMSUB uses iBeta Level 2 biometric verification with liveness detection, preventing photo and video spoofing. It's ISO 27001 certified and meets the same security standards used by major financial institutions.
What additional security features does the system provide?
Our system uses time-based OTP verification only for secure access. We can also bind logic specifically to your shop's static IP address for additional security, ensuring only authorized access from your dispensary location.
Do I need special equipment or software for my dispensary?
No special equipment needed. You simply display your QR code and receive notifications on any device. You will need a secure device to view consultation requests - this can be your own computer or tablet. The entire system works through our secure cloud system.
How do I receive the physical P.T.33 prescription?
Physical prescriptions are securely delivered to your dispensary, while you receive immediate digital access to verify the P.T.33 document and approve customer entry.
What training is required for my staff?
We provide comprehensive training on using the eRx system, understanding P.T.33 requirements, and managing the customer approval process.
Can customers use the system if they don't have a smartphone?
The QR code system requires a smartphone for biometric verification and consultation. However, customers can use any modern smartphone - they don't need to download special apps.
How does the system help with patient records and follow-up consultations?
Our system provides easier reporting tools with all your new customer history consolidated in one place. The process is streamlined for follow-up prescriptions and consultations for regular patients, making patient management more efficient.
What happens if a consultation is denied?
If a physician determines that cannabis is not appropriate for the patient, you'll be notified of the denial and the patient will be refunded the consultation fee. This protects both your dispensary and ensures responsible prescribing practices.